Support

The NeoClarus Services Organization provides the support services that maximize our customers' investments in NeoClarus suite of appliactions. NeoClarus delivers premier systems integration, implementation, technical support and education services to ensure the successful deployment of our solutions. In addition, we provide customization and professional services for the implementation of our solutions.

To exceed our customer expectations, NeoClarus Customer Services continuously monitors customer satisfaction and maintains regular communication with every customer, as well as holds customer advisory councils and industry user group meetings throughout the year. NeoClarus leverages its global presence, XBRL domain and technical expertise to effectively support our customers and help them optimize their return on investment from NeoClarus applications.

NeoClarus' comprehensive service offerings include:

• • NeoClarus Professional Services - Partnering with our customers to plan, design, configure, implement, deploy, and upgrade their NeoClaurs solution through NeoClarus professional Services. Provides the required expertise and technical excellence to help implement our solutions successfully.
• • NeoClarus Global Support Services - Our professional support staff employs state-of-the-art tools and techniques to ensure the prompt, accurate resolution of all customer service requests.
• • NeoClarus Education - Delivering proactive education to ensure that customers quickly acquire the necessary knowledge and skills for successful installation, use, maintenance, and upgrading of NeoClarus solutions.